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Perk of the job or occupational hazard? Consumer Confidence by profession

Source: Roy Morgan Research Single Source (Australia), May 2012-April 2013, n=49,105; Source: Roy Morgan Research Single Source (Australia), May 2009-April 2010, n=52, 159
In these tumultuous times of ‘horror Budgets’, slippery politicians and weakening Consumer Confidence, many Australians are expecting tough times ahead. While overall Consumer Confidence has taken a dive since the Federal Election (and even more so since Joe Hockey’s Budget was handed down), there’s no doubt that certain sectors of the population are feeling less confident than others. This is especially evident among different professions...

In the 12 months to April 2014, 73.4% of the population felt either confident or very confident*, its lowest level since July 2013. (Suffice it to say, the remaining 26.6% are not feeling confident.)

Confident — and not-so-confident — consumers by profession

However, consumer confidence levels among people working in certain occupations are significantly higher than the national average. Few would be surprised to learn that the most confident group is comprised primarily of CEOs and General Managers (79.2%), the kind of highly paid and powerful professionals traditionally supported by Liberal governments. They are closely followed by people employed in the Food Trades (78.2%) and Business, HR and Marketing Professionals (78%).

Consumer confidence by profession, April 2014


Source: Roy Morgan Research Single Source (Australia), May 2012-April 2013, n=49,105

Conversely, some professions are not feeling so confident. Least confident of the lot — as they have been for several years — are Farmers and Farm Managers (63.5%). With the unpredictable Australian climate directly impacting on their livelihoods, this is understandable. Factory Process Workers (65.2%) and Health and Welfare Support Workers (66.2%) are also feeling less than rock solid.

Looking back…

Back in 2010, before Labor’s leadership spill, these figures looked quite different. In the 12 months to April 2010, Business, HR and Marketing Professionals were the most confident group (85.4%) ahead of ICT (Information and communications technology) Professionals (84.6%) and CEOs and General Managers (84.2%).

Consumer confidence by profession, April 2010


Source: Roy Morgan Research Single Source (Australia), May 2009-April 2010, n=52, 159

As the table above indicates, the confidence levels for the five most confident professions in 2010 were significantly higher than the current five.

While Farmers and Farm Managers were already entrenched as the least confident occupation (66.3%) by April 2010, even they were more confident back then.

Norman Morris, Industry Communications Director, Roy Morgan Research, says:

“The relatively high consumer confidence among CEOs, General Managers and other business professionals makes sense when you consider that these are among the occupations that tend to benefit most from a conservative government. It is also consistent with recent business confidence levels, which have been generally positive since last year’s Federal Election.

“However, these professions were even more confident back in 2010, when there was no Commission of Audit or extreme budget hanging over them.

“While ICT professionals have much to be confident about, given the essential role of new technologies in Australian life, it’s possible that their fall from second to fifth place is due to their frustration with the problem-plagued NBN. Meanwhile, burgeoning confidence among food trades workers may be the result of Australia’s great foodie obsession, and all the business and employment opportunities it has brought with it.

“On the other hand, the least confident occupations tend to be poorly paid and in industries that may have been affected by mass redundancies or lack of government support. The biggest change in this respect has been among Factory Process Workers, whose consumer confidence has plummeted from 76.8% in 2010 to 65.2% in 2014.

“Meanwhile, despite the Abbott government’s assistance package to drought-stricken farmers earlier this year, it hasn’t been enough to restore their confidence.

“We would expect consumer confidence levels to fall further among most professions after May, once the full effects of the Budget are absorbed…”

For comments or more information please contact:

Norman Morris
Industry Communications Director
Office: +61 (3) 9224 5172

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Latest ANZ-Roy Morgan Australian & Asia-Pacific Consumer Confidence Data Tables

Related Research Reports

The latest Roy Morgan Consumer Confidence Monthly Report is available on the Roy Morgan Online Store. It provides demographic breakdowns for Age, Sex, State, Region (Capital Cities/ Country), Generations, Lifecycle, Socio-Economic Scale, Work Status, Occupation, Home Ownership, Voting Intention, Roy Morgan Value Segments and more.

You can also view our monitor of Monthly Australian Unemployment & Under-employment Estimates.

About Roy Morgan Research

Roy Morgan Research is the largest independent Australian research company, with offices in each state of Australia, as well as in New Zealand, the United States and the United Kingdom. A full service research organisation specialising in omnibus and syndicated data, Roy Morgan Research has over 70 years’ experience in collecting objective, independent information on consumers.

In Australia, Roy Morgan Research is considered to be the authoritative source of information on financial behaviour, readership, voting intentions and consumer confidence. Roy Morgan Research is a specialist in recontact customised surveys which provide invaluable and effective qualitative and quantitative information regarding customers and target markets.

Margin of Error

The margin of error to be allowed for in any estimate depends mainly on the number of interviews on which it is based. Margin of error gives indications of the likely range within which estimates would be 95% likely to fall, expressed as the number of percentage points above or below the actual estimate. Allowance for design effects (such as stratification and weighting) should be made as appropriate.

Sample Size

Percentage Estimate


25% or 75%

10% or 90%

5% or 95%


























*To calculate whether a consumer is confident or not confident, we ask five questions, each of which is given a score of -20, 0 or +20. This score is then added to 100, with Confident Consumers being those who received a score of 100-140 (confident) or 160-200 (very confident) and Unconfident Consumers being those who scored 0-80.