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Roy Morgan Customer Satisfaction Awards October Winners
-
December 01 2014
- Finding No.
5962
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
Roy Morgan Research has announced the monthly Customer Satisfaction Award winners. The October results show new leaders in Banks, Building Societies, Credit Unions, Major Banks, Risk & Life Insurers, Chemists, Furniture/Electrical Stores, Sport Stores, Retail Super Funds, Home ISP Providers and Gas Providers.
Roy Morgan Research has announced the monthly Customer Satisfaction Award winners.
The October results show new leaders in Banks, Building Societies, Credit Unions, Major Banks, Risk & Life Insurers, Chemists, Furniture/Electrical Stores, Sport Stores, Retail Super Funds, Home ISP Providers and Gas Providers. Winners of each category are listed below. Full details of all winners and runners up are available at CustomerSatisfactionAwards.com.
October 2014 Award Winners
Finance
| Bank of the Month |
P &N Bank |
| Major Bank of the Month |
Westpac |
| Credit Union of the Month |
CUA |
| Building Society of the Month |
Greater |
| General Insurer of the Month |
Defence Service Homes Insurance
|
| Private Health Insurer of the Month |
CBHS
|
| Risk & Life Insurer of the Month |
BUPA |
| Business Bank of the Month |
Bendigo Bank |
| Major Business Bank of the Month |
Westpac |
| Business Insurer of the Month |
NRMA |
| Business Super Manager of the Month |
REST |
| Retail Super Fund of the Month |
BT
|
| Industry Super Fund of the Month |
ESSSuper |
Retail
| Auto Store of the Month |
Autobarn |
| Coffee Shop of the Month |
Donut King |
| Clothing Store of the Month |
Suzanne Grae
|
| Department Store of the Month |
Myer |
| Discount Department Store of the Month |
Target |
| Discount Variety Store of the Month |
The Reject Shop |
| Furniture/Electrical Store of the Month |
Ikea
|
| Hardware Store of the Month |
True Value Hardware |
| Chemist/Pharmacy of the Month |
Guardian |
| Quick Service Restaurant of the Month |
Crust Pizza |
| Service Station of the Month |
Gull |
| Shoe Store of the Month |
Betts/Betts Kids
|
| Sports Store of the Month |
SportsPower |
| Supermarket of the Month |
Aldi |
Telecommunications
| Home Phone Provider of the Month |
Southern Phone
|
| Home Internet Service Provider of the Month |
Westnet |
| Mobile Handset Provider of the Month |
Apple |
| Mobile Phone Service Provider of the Month |
Amaysim |
Travel and Tourism
| Domestic Airline of the Month |
Virgin Australia |
| International Airline of the Month |
Singapore Airlines |
| Domestic Business Travel Airline |
Qantas |
Utilities
| Electricity Provider of the Month |
ActewAGL |
| Gas Provider of the Month |
ActewAGL |
Automotive
| Car Manufacturer of the Month (September 2014) |
Lexus |
The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 50,000 consumers annually), as well as Roy Morgan’s Business Single Source survey (over 12,000 business decision makers annually). These two large, nationwide studies provide a thorough and accurate way to identify and recognise Australia’s top businesses in Customer Satisfaction.
Visit the Roy Morgan Customer Satisfaction Awards website. This website monitors the ongoing movements in Customer Satisfaction for many businesses across different industries.
For comments or more information please contact:
Roy Morgan - Enquiries
Office: +61 (03) 9224 5309
askroymorgan@roymorgan.com