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October 2014 Winners of New Zealand Customer Satisfaction Awards

The results for October show new leaders in Car Manufacturers, Furniture/Electrical Stores, Music/Book Stores, Internet Service Providers, Electricity and Gas Providers.

Roy Morgan Research has released the latest winners of its monthly Customer Satisfaction Awards. The results for October show new leaders in Car Manufacturers, Furniture/Electrical Stores, Music/Book Stores, Internet Service Providers, Electricity and Gas Providers.

Winners of each category are listed below. Full details of all winners and runners up, including those of previous months, are available at www.CustomerSatisfactionAwards.com.

October 2014 Award Winners:

Car Manufacturer of the Month
Toyota

Finance

Major Bank of the Month Kiwibank
Financial Institution of the Month TSB Bank

Retail

Coffee Shop of the Month Robert Harris Cafe
Clothing Store of the Month Max
Department Store of the Month Ballantynes
Furniture/Electrical Store of the Month Harvey Norman
Hardware Store of the Month Bunnings
Liquor Store of the Month The Mill Liquorsave
Music/Book Store of the Month Take Note
Chemist/Pharmacy of the Month Care Chemist
Quick Service Restaurant of the Month Burger Fuel
Shoe Store of the Month Hannahs
Sports Store of the Month Kathmandu
Supermarket of the Month New World

Telecommunications

Home Phone Provider of the Month Trust Power
Home Internet Service Provider of the Month  Orcon
Mobile Handset Provider of the Month Apple
Mobile Phone Service Provider of the Month 2degrees

Travel and Tourism

Domestic Airline of the Month Air New Zealand
International Airline of the Month Emirates

Utilities

Electricity Provider of the Month  Energy Online
Gas Provider of the Month Genesis Energy

The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 12,000 consumers annually). This large nationwide study provides a thorough and accurate way to identify and recognise New Zealand’s top businesses in Customer Satisfaction.

Visit the Roy Morgan Customer Satisfaction Awards website, to monitor the ongoing movements in Customer Satisfaction for many businesses across different industries.

For comments or further detail, please contact:
John La Rosa, General Manager Agencies
Office: +61 (02) 9021 9115
John.LaRosa@roymorgan.com