Roy Morgan Research has announced the monthly Customer Satisfaction Award winners
Roy Morgan Research has announced the monthly Customer Satisfaction Award winners. The May results show new leaders in Banks, Insurers, Industry and Retail Super Funds, Clothing Stores, Department Stores, Hardware Stores, Chemists, Quick Service Restaurants, Liquor Stores, Mobile Phone Service Providers and Car Manufacturers. Winners of each category are listed below. Full details of all winners and runners up are available at CustomerSatisfactionAwards.com.
May 2015 Award Winners:
Finance
Bank of the Month |
Teachers Mutual Bank
|
Major Bank of the Month
|
Commonwealth Bank
|
Building Society / Credit Union of the Month
|
Newcastle Permanent Building Society
|
General Insurer of the Month
|
RACT
|
Private Health Insurer of the Month
|
Teachers Federation Health
|
Risk & Life Insurer of the Month
|
Real Insurance
|
Retail Super Fund of the Month
|
Asgard
|
Industry Super Fund of the Month
|
Cbus
|
Retail
Auto Store of the Month
|
Supercheap Auto
|
Coffee Shop of the Month
|
Donut King
|
Clothing Store of the Month
|
Rockmans
|
Department Store of the Month
|
David Jones
|
Discount Department Store of the Month
|
Harris Scarfe
|
Discount Variety Store of the Month
|
The Reject Shop
|
Furniture/Electrical Store of the Month
|
Betta Electrical
|
Hardware Store of the Month
|
Home Timber & Hardware
|
Chemist/Pharmacy of the Month
|
Soul Pattinson
|
Quick Service Restaurant of the Month
|
Pizza Capers
|
Liquor Store of the Month
|
IGA Liquor
|
Shoe Store of the Month
|
The Athlete’s Foot
|
Sports Store of the Month
|
Rebel Sport
|
Supermarket of the Month
|
Foodland
|
Telecommunications
Home Phone Provider of the Month |
Southern Phone
|
Home Broadband Service Provider of the Month
|
Westnet
|
Mobile Handset Provider of the Month
|
Apple
|
Mobile Phone Service Provider of the Month
|
ALDImobile
|
Travel and Tourism
Domestic Airline of the Month |
Qantas
|
International Airline of the Month
|
Singapore Airlines
|
Domestic Business Travel Airline
|
Qantas
|
Utilities
Electricity Provider of the Month |
Red Energy
|
Gas Provider of the Month
|
Kleenheat
|
Automotive
Car Manufacturer of the Month (April 2015) |
Lexus
|
The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 50,000 consumers annually), as well as Roy Morgan’s Business Single Source survey (over 12,000 business decision makers annually). These two large, nationwide studies provide a thorough and accurate way to identify and recognise Australia’s top businesses in Customer Satisfaction.
Visit the Roy Morgan Customer Satisfaction Awards website. This website monitors the ongoing movements in Customer Satisfaction for many businesses across different industries.
For comments or more information please contact:
Roy Morgan - Enquiries
Office: +61 (03) 9224 5309
askroymorgan@roymorgan.com