[Roy Morgan Research] CATI Field Supervisor

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	Information : careers : CATI Field Supervisor

	CATI Field Supervisor Roy Morgan Interviewing Services requires a capable call centre supervisor to work on a casual basis in their busy outbound market research call centre. Responsibilities will include: Driving projects efficiently to completion and on time Reporting to management Coaching and mentoring interviewers; and Ensuring everyone enjoys their work Hours will be varied; however, most shifts will involve working from 3.45pm to approximately 9:30pm on Monday to Friday, and during the daytime on weekends. There is an expectation that you will be able to commit to a minimum of three shifts per week, with one on the weekend. (Additional shifts are often available if you want more!). Some day work and midnight work may also be required, although this is infrequent and can attract a higher hourly rate. We can offer you: Work within a global company Training Flexibility in shifts A relaxed, stable work environment To be considered, applicants must demonstrate an understanding of MS Office applications, display a high attention to detail, be able to work in a team environment and have the maturity required to deal with competing work priorities. You must also have an exceptional ability to manage people. Experience supervising in a market research setting will also be looked upon favourably. If you are interested, please send your résumé to hr@roymorgan.com.