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Roy Morgan Research is Australia's largest Australian-owned and longest established market research company. Our client base continues to expand both in Australia and overseas, which has created an opportunity for a capable call centre supervisor to work in their busy, fast paced outbound market research call centre.

Responsibilities will include:

• Supervising a team of interviewers
• Driving projects efficiently to completion and on time
• Reporting to management
• Coaching and mentoring interviewers; and
• Ensuring everyone enjoys their work

Hours will be varied; however, most shifts will involve working from 3.45pm to approximately 10pm on Monday to Friday, and during the daytime on weekends.

There is an expectation that you will be able to commit to a minimum of three shifts per week, with one on the weekend. (Additional shifts are often available if you want more!).

Some day work and midnight work may also be required, although this is infrequent and can attract a higher hourly rate.

We can offer you:

• Work within a global company
• Training
• Flexibility in shifts
• A relaxed, stable work environment

To be considered, applicants must demonstrate an understanding of MS Office applications, display a high attention to detail, be able to work in a team environment and have the maturity required to deal with competing work priorities. You must also have an exceptional ability to manage people. Experience working and supervising in a market research setting will also be looked upon favourably.

People with restricted working visa need not apply.

If you are interested, please send your résumé to hr@roymorgan.com

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