2.21 MILLION AUSTRALIANS UNEMPLOYED OR UNDEREMPLOYED – HIGHEST EVER RECORDED. UNEMPLOYMENT AT 10.3% – A RECORD 1.28 MILLION AUSTRALIANS LOOKING FOR WORK
Unemployment Poll : Finding No. 4742 : This Roy Morgan survey on Australia’s unemployment and ‘underemployed’* is based on weekly interviews covering January 2007 – January 2012 and in total 263,911 Australians aged 14 and over were interviewed face-to-face including 4,520 interviews in January 2012. : February 3, 2012
In January 2012 according to Roy Morgan:
• Unemployment was 10.3% (up 1.7% since December 2011) – an estimated 1,278,000 Australians were unemployed and looking for work. This is Australia’s highest ever number of unemployed as reported by Roy Morgan and is also Australia’s highest unemployment rate for a decade – since January 2002 (10.9% – 1,075,000 ).
• A further 7.5% of the workforce* were working part-time looking for more work (underemployed) – 934,000 Australians.
• In total a record 17.8% of the workforce, or 2.21 million Australians, were unemployed or underemployed.
• The Australian workforce* in January was at a record high 12,429,000, up 383,000 since January 2011 – comprising 7,681,000 full-time workers (up 106,000); 3,470,000 part-time workers (down 53,000) and 1,278,000 looking for work (up 330,000).
• The latest Roy Morgan unemployment estimate of 10.3% is now almost double the 5.2% currently quoted by the ABS for December 2011.
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STRONG SUPPORT FOR KEY’S NATIONAL PARTY EARLY IN FEBRUARY
Federal Poll : Finding No. 4741 : This latest New Zealand Roy Morgan Poll on voting intention was conducted by telephone with a NZ wide cross-section of 933 electors from January 16-29, 2012. Of all electors surveyed 3% (down 0.5%) didn’t name a party. : February 2, 2012
Today’s New Zealand Roy Morgan Poll shows continuing strong support for Prime Minister John Key’s National 46% (down 1% since January 3-15, 2012). Support for Key’s Coalition partners is virtually unchanged with the Maori Party 2% (up 0.5%), ACT NZ 0.5% (unchanged), and United Future 0.5% (unchanged).
Support for Labour Party has increased 3% to 30.5%, Greens 13% (down 1.5%), New Zealand First 5.5% (up 0.5%), Mana Party 0.5% (down 0.5%) and Others 1.5% (down 0.5%).
The latest New Zealand Roy Morgan Government Confidence Rating is up 0.5 points to 133 – with 61% (up 0.5%) of New Zealanders saying New Zealand is ‘heading in the right direction’ compared to 28% (unchanged) that say New Zealand is ‘heading in the wrong direction.’
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CONSUMER CONFIDENCE VIRTUALLY UNCHANGED AT 117.0 (DOWN 0.3PTS),
BUT MAJORITY (62%) SAY ‘NOW IS A GOOD TIME TO BUY MAJOR HOUSEHOLD ITEMS'
Consumer Confidence : Article No. 1565 : This weekly Roy Morgan Consumer Confidence Rating is based on 1,145 face-to-face interviews conducted Australia-wide with men and women aged 14 and over last weekend, January 28/29, 2012. : February 2, 2012
Consumer Confidence is virtually unchanged at 117.0pts (down 0.3pts in a week), according to the Roy Morgan Consumer Confidence Rating conducted last weekend (January 8/29, 2012). Consumer Confidence is now 3.7pts lower than a year ago, January 29/30, 2011 (120.7).
The small fall in Consumer Confidence has been driven by Australians having decreasing confidence in their personal financial situation compared to this time last year.
Australians’ are less confident about their personal financial situations this time next year with 40% (down 2%) saying they expect their family to be ‘better off’ financially while 17% (down 1%) expect to be ‘worse off’.
Now 32% (unchanged) of Australians say their family is ‘better off’ financially compared to a year ago while 32% (up 4%) say their family is ‘worse off’ financially.
However, Australians are less worried about Australia’s economy over the next twelve months with 32% (down 2%) of Australians expecting ‘bad times’ economically over the next twelve months compared to 30% (unchanged) of Australians that expect Australia to have ‘good times’.
Purchase the latest detailed "Roy Morgan Consumer Confidence Monthly Report 2011"
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Overall Customer Satisfaction remains stable for Mobile Service Providers
Australia : Article No. 1563 : Source: Roy Morgan Single Source (December 2010 - November 2011). Total main user of at least one mobile phone and gave provider (n=15,013). : January 31, 2012
Overall satisfaction with Mobile phone service providers remained stable with 68% of customers being either “Very” or “Fairly” satisfied, in the 6 months to November 2011.
When comparing the current 6 month period of June 2011 to November 2011 with the 6 month period of December 2010 to May 2011, Virgin (81%) improved customer satisfaction, whilst Optus (72%), Telstra (65%) and Vodafone (62%) maintained customer satisfaction levels. Over this same period, 3 (67%) declined and is now below the industry average (68%).
Mobile Phone Service Provider Customer Satisfaction
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80% of OPTUSnet customers are satisfied
Australia : Article No. 1562 : Source: Roy Morgan Single Source (December 2010 - November 2011). Total Australians 14+ who named their internet provider (n=13,553). : January 31, 2012
In the 6 months to November 2011, Internode (94%) and iiNet (91%) continue to maintain their lead in customer satisfaction. Satisfaction for OPTUSnet has risen to 80% of Australians aged 14+ being ”Very” or “Fairly” satisfied. Overall customer satisfaction with Internet service providers increased to 75%, according to the Roy Morgan Internet Monitor.
TPG (80%) and Telstra BigPond (72%) remained stable, whilst 3 (68%), dodo (63%) and Vodafone (58%) showed decline.
Internet Service Provider Customer Satisfaction
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New report to track the competitive $76 billion supermarket grocery market in Australia
Australia : Article No. 1561 : January 30, 2012
The competitive supermarket grocery market will now be able to be clearly understood and analysed using the recently released Roy Morgan Supermarket and Fresh Food Currency Report. This new Roy Morgan report will shine a spotlight on the $76 billion a year supermarket grocery market.
The report shows Woolworths ahead of Coles, as well as smaller supermarket retailers IGA and Aldi, in market share overall, although their lead in many ‘fresh food’ areas such as bread, and fruit and vegetables has been shrinking in recent months due to a resurgent Coles.
The Supermarket and Fresh Food Currency Report tracks not only numbers of customers and which supermarket they shop at, but also the total dollar spend in each supermarket, also expressed as a percentage of total market spend dollars.
A feature of the report is the historical context - trends reaching back to 2003, which show some dramatic increases in areas such as ‘cross visitation’ – that is the number of shoppers who shop at more than one supermarket.
Purchase the latest detailed Roy Morgan Supermarket & Fresh Food Currency Report
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Air New Zealand Link and Air New Zealand leading for Domestic Airline Satisfaction
New Zealand : Article No. 1559 : Source: Roy Morgan Single Source, August 2010 – October 2011, Total using domestic airline in last 12 months average quarterly sample n=1,347. : January 30, 2012
Roy Morgan Research is now releasing quarterly Domestic Airline Satisfaction for New Zealand with October 2011 results showing that Air New Zealand Link is leading with 88% of its domestic customers ‘very’ or ‘fairly’ satisfied. Air New Zealand follows closely at 87%.
Satisfaction for Jetstar for the same period was 56%, far below the industry average of 80%.
Satisfaction with New Zealand Domestic Airlines used in last 12 months
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L-NP (52%) LEAD CUT AS ALP GAINS (48%)
Federal Poll : Finding No. 4740 : This face-to-face Morgan Poll on Federal voting intention was conducted over the last two week-ends, January 14/15 & 21/22, 2012 with an Australia-wide cross-section of Australians aged 14+ including 1,921 electors, of all electors surveyed, 6% did not name a party. : January 27, 2012
In mid January L-NP support is 52% (down 2% from the last face-to-face Morgan Poll) just ahead of the ALP 48% (up 2%) on a Two-Party preferred basis according to the face-to-face Morgan Poll conducted over the last two weekends, January 14/15 & 21/22, 2012.
The L-NP primary vote is 42.5% (down 2.5%) – ahead of the ALP 38.5% (up 1.5%). Support for the minor parties shows the Greens 12% (up 1.5%) and Others/ Independents 7% (down 0.5%).
If a Federal election were held today the L-NP would win according to today’s Morgan Poll.
The Roy Morgan Government Confidence Rating is at 115 (up 12pts) – the highest since May 7/8, 2011, with 49% (up 5.5%) – saying Australia is ‘heading in the right direction,’ while 34% (down 6.5%) say Australia is ‘heading in the wrong direction.’
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