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April 26 2019
- Finding No.
7949
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), 12 months to January 2017, n=421; 12 months to January 2019, n=430. Base: Australian 14+ intending to retire in the next 12 months. *Excludes owner occupied homes. Includes superannuation, property investments, other direct investments, deposits/transaction accounts, pensions and annuities and managed funds.
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April 05 2019
- Finding No.
7933
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months to February 2018, n = 14,651; six months to February 2019, n = 15,021.
Base: Australians 14+ with superannuation. 1. Includes: Industry Funds, Public Sector Funds, Retail Funds and Self Managed Funds
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April 01 2019
- Finding No.
7918
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,326
Base: Australians 14+. *Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Mr Frederick Reichheld and Satmetrix Systems, Inc. Based on score of 9 or 10 minus 1 to 6 on a ten point scale, where one is very unlikely to recommend to a friend or colleague and ten is very likely. 1. Main Financial Institution.
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March 01 2019
- Finding No.
7894
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months ended January 2019, n = 24,895
Base: Australians 14+. 1. Using an App on a mobile phone or tablet 2. Using an institutions website
3. Includes Banks not shown, Building Societies and Credit Unions
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February 25 2019
- Finding No.
7888
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), August 2017 - January 2018, n = 23,945; August 2018 - January 2019, n = 24,895.
Base: Australians 14+ with superannuation
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February 21 2019
- Finding No.
7886
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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February 21 2019
- Finding No.
7887
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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February 07 2019
- Finding No.
7872
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), September 2017 - August 2018, n = 50,182.
Base: Australian 14+. 1. Include superannuation, home loans, managed investments and Risk & Life insurance
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January 31 2019
- Finding No.
7863
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), average 6 month sample, n = 26,607.
Base: Australians 14+ with at least a deposit/transaction account with bank: average 6 months sample, n = 23,176. 1 Very or fairly satisfied .2 Very or fairly dissatisfied.
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January 21 2019
- Finding No.
7837
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), June 2018 - November 2018, n = 25,430.
Base: Australians 14+ with superannuation.
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