-
September 17 2019
- Finding No.
8130
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia), 12 months to July 2018, n = 50,086; 12 months to July 2019, n = 49,941. Base: Australians 14+ with risk and life insurance. 12 months to July 2018, n = 10,521; 12 months to July 2019, n = 9,827. 1. Includes brands not shown.
Read more
-
September 13 2019
- Finding No.
8131
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia). Feb 2018 - July 2018, n = 16,018; Feb 2019 - July 2019, n = 14,959. Base: Australians 14+ with superannuation.
Read more
-
July 05 2019
- Finding No.
8047
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia), Dec 2017 - May 2018, n = 25,131; Dec 2018 - May 2019, n = 24,712. Base: Australians 14+ with superannuation
Read more
-
May 27 2019
- Finding No.
7989
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,242. Base: Australians 14+
Read more
-
April 26 2019
- Finding No.
7949
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia), 12 months to January 2017, n=421; 12 months to January 2019, n=430. Base: Australian 14+ intending to retire in the next 12 months. *Excludes owner occupied homes. Includes superannuation, property investments, other direct investments, deposits/transaction accounts, pensions and annuities and managed funds.
Read more
-
April 05 2019
- Finding No.
7933
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia). Six months to February 2018, n = 14,651; six months to February 2019, n = 15,021.
Base: Australians 14+ with superannuation. 1. Includes: Industry Funds, Public Sector Funds, Retail Funds and Self Managed Funds
Read more
-
April 01 2019
- Finding No.
7918
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,326
Base: Australians 14+. *Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Mr Frederick Reichheld and Satmetrix Systems, Inc. Based on score of 9 or 10 minus 1 to 6 on a ten point scale, where one is very unlikely to recommend to a friend or colleague and ten is very likely. 1. Main Financial Institution.
Read more
-
March 01 2019
- Finding No.
7894
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia). Six months ended January 2019, n = 24,895
Base: Australians 14+. 1. Using an App on a mobile phone or tablet 2. Using an institutions website
3. Includes Banks not shown, Building Societies and Credit Unions
Read more
-
February 25 2019
- Finding No.
7888
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source (Australia), August 2017 - January 2018, n = 23,945; August 2018 - January 2019, n = 24,895.
Base: Australians 14+ with superannuation
Read more
-
February 21 2019
- Finding No.
7886
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
Read more