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February 16 2021
- Finding No.
8623
- Topic:
Press Release Special Poll
- Country:
New Zealand
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Source: Roy Morgan Single Source New Zealand, October 2019 – December 2019, n= 1,668. October 2020 – December 2020, n= 1,694. Base: New Zealanders aged 14+. *Lightbox was merged into the Neon streaming service in June 2020 and in this chart Lightbox numbers are only included in the December quarter 2019.
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November 17 2020
- Finding No.
8573
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Each year hundreds of brands compete for the Roy Morgan Customer Satisfaction Awards across nine categories. The Retail category recognises excellence across the customer experience in everything from Coffee Shops to Furniture and Electrical.
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August 17 2020
- Finding No.
8481
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, April 2015 – March 2020, Average 12 monthly sample, n=12,227. Base: Australians 14+ main users of a mobile phone.
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July 28 2020
- Finding No.
8477
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, April 2015 – March 2020, Average 12 monthly sample, n=474. Base: Australians 14+ business users of mobile phone.
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June 02 2020
- Finding No.
8386
- Topic:
Press Release
- Country:
Australia
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Today almost everyone in Australia accesses the internet (97%) whether it is at home, work, school, the library or while they're out and about. That means internet service providers are relevant to us all - even if we don't spend a lot of time thinking about them.
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May 01 2020
- Finding No.
8391
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia): 24 months to December 2019, average 12-month sample, n = 50,431
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April 06 2020
- Finding No.
8357
- Topic:
Press Release Special Poll
- Country:
New Zealand
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Source: Roy Morgan Single Source New Zealand, October 2018 – December 2018, n= 1,610. October 2019 – December 2019, n= 1,668. Base: New Zealanders aged 14+
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March 31 2020
- Finding No.
8348
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, December 2018 – February 2019, n= 12,599. December 2019 – February 2020, n= 12,082. Base: Australians aged 14+.
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March 17 2020
- Finding No.
8323
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Risk Monitor, January 2019 – December 2019; n=13,539.
Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,097.
Note: Includes key commercial brands with at least 20 mentions across trust and distrust.
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February 24 2020
- Finding No.
8301
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The annual Roy Morgan Customer Satisfaction Awards were presented in Melbourne on Tuesday evening. The automotive and airline categories included wins by first-time and past winners, as well as Qantas securing both domestic airline awards.
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