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March 08 2019
- Finding No.
7899
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Australia’s most satisfying home phone, mobile phone, Internet, and utilities service providers were recently announced at the 2018 Roy Morgan Customer Satisfaction Awards.
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March 07 2019
- Finding No.
7902
- Topic:
Press Release
- Country:
Australia
-
1. Australians 14+ 2. Respondents may have more than one phone, with more than one provider Source: Roy Morgan Single Source. February to July 2014 through to July to December 2018. Average n=6,398. *MNO = Mobile Network Operators such as Telstra, Optus and Vodafone. MVNO = Mobile Virtual Network Operators such as Amaysim, Aldi Mobile, Lebara, Lycamobile, Kogan, Dodo, Boost etc.
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February 21 2019
- Finding No.
7886
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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February 21 2019
- Finding No.
7887
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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December 17 2018
- Finding No.
7830
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source.12 months to September 2016, n= 14,416; 12 months to September 2018, n= 15,009. Oppo handsets were first sold in Australia in late 2014 and were added to the Roy Morgan Single Source survey in January 2018.
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October 29 2018
- Finding No.
7780
- Topic:
Press Release
- Country:
Australia
-
Roy Morgan and Mobilewalla today announced a strategic partnership, leveraging Roy Morgan’s unique industry-based consumer segments together with Mobilewalla’s panel of more than seven million matched mobile devices in Australia, two million matched devices in New Zealand, and 30 million matched devices in Indonesia.
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October 29 2018
- Finding No.
7779
- Topic:
Press Release Customer Satisfaction
- Country:
Australia
-
Source: Roy Morgan Single Source Australia, September 2017 – August 2018, n = 13,497. October 2017 – September 2018. n=13,534. Base: Australians aged 14+ with a mobile phone handset.
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October 12 2018
- Finding No.
7744
- Topic:
Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source. April 2013 – March 2018.
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October 08 2018
- Finding No.
7760
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
-
Source: Roy Morgan Single Source Australia, September 2016 – August 2017, n = 14,787. September 2017 – August 2018. n=14,985. Base: Australians aged 14+.
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September 27 2018
- Finding No.
7727
- Topic:
Press Release
- Country:
Australia
-
The release of the third Australian Digital Inclusion Index (ADII) shows, with the exception of the Northern Territory, that digital inclusion is improving in all states and territories, with Australians also spending more time online than ever before. However, the gap between included and excluded Australians is substantial and continues to widen for some groups, particularly those with low levels of income and employment.
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