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Increased satisfaction with New Zealand banks

Increased satisfaction with New Zealand banks

New results from Roy Morgan show that customer satisfaction with banks in New Zealand in the 12 months to September 2018 was 79.1%, an increase from 77.0% in the 12 months to September 2017. The increase was a result of seven of the nine largest banks showing improved satisfaction, with TSB Bank the biggest improver up 5.9% points, followed by The Co-Operative Bank up 4.9% points and Westpac up 3.9% points.
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ANZ-Roy Morgan Consumer Confidence bounces to 118.0

This weekly ANZ-Roy Morgan Consumer Confidence Rating is based on 1,088 face-to-face interviews conducted Australia-wide with men and women aged 14 and over the weekend September 15/16, 2018.
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