Telephone Interviewing

Telephone Interviewing

Australia’s leading business market research

Roy Morgan uses Computer Assisted Telephone Interviewing (CATI) with over 200 centralised interviewing stations to provide a full-service for:

  • Designing sound and efficient questionnaires
  • Programming questionnaires using CATI software
  • Provision of speedy toplines or holecounts through Confirmit Instant Analytics
  • Analysing data and delivering results via detailed or high level executive reports as well as custom data visualisation and reporting through Confirmit Reportal
  • Database delivery in standard or custom formats such as ASCii, Excel, SPSS, or ASTEROID – our award-winning, easy-to-use analysis and tabulation software

Supported by a dedicated CATI Coding Department, our researchers and analysts can implement fast-turnaround research to strict deadlines.

We also train and maintain a highly skilled CATI interviewer team which deals with inbound calls; highly sensitive, B2B or specialised custom surveys as well as international interviewing for Roy Morgan Single Source.

Missed Calls

If you have missed a call from any of the following services:

(03) 9122 0900
In numerical order to
(03) 9122 0999

Don’t stress, this is us calling and we will make sure to contact you again in future to complete an interview.


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Request a call back to discuss your business research needs. Speak to one of our expert team members to assist you with an enquiry and more information.
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