Roy Morgan Research
March 06, 2020

New Zealand’s Netflix, Lightbox and Amazon Prime Video experience double digit growth in viewership

Topic: Press Release, Special Poll
Finding No: 8357

Even before the enforced lockdown in New Zealand new data from Roy Morgan shows Netflix, Lightbox and Amazon Prime Video experienced double digit growth in viewership and new entrant Apple TV captured a large audience over the past twelve months. Netflix is the most watched service, with well over two million New Zealand viewers.

A total of 2.42 million New Zealanders have access to Netflix in their household, an increase of 291,000 compared with a year ago. It is followed by Sky TV incl. Neon on 1.70 million (+66,000), Lightbox on 875,000 (+113,000), Apple TV on 377,000, Amazon Prime Video on 322,000 (+191,000) and YouTube Premium on 234,000 (-7,000).

This new pay television data has been obtained from the Roy Morgan Single Source survey, derived from in-depth interviews with over six thousand New Zealanders each year.

Roy Morgan CEO Michele Levine says that while Netflix remains the most popular pay television service, a number of its competitors are also experiencing considerable growth.

“Netflix entered the New Zealand market in 2015, and has since transformed the television-watching landscape. Viewers are no longer constrained by inconvenient program times, commercial breaks or slow-drip series releases. Streaming services place the viewer in control of what to watch and when they watch it.

“Over the past year an additional 181,000 New Zealanders have gained access to a streaming service in their household and these service now reach over 3.2 million (82% of the population). Netflix and Lightbox are the two major services with large increases in viewers. New entrant Apple TV has already attracted a substantial audience and now reaches around 10% of the population while Amazon Prime Video has also experienced a large surge in viewers.

“These figures were taken as Disney Plus was entering the New Zealand market late in 2019. Judging by its immediate popularity in Australia, it is set to provide strong competition to already established pay television services. The current lockdown should provide a boost to not only new entrants such as Disney Plus but also more established services as housebound Kiwis look for ways to entertain themselves,”  Ms. Levine said.

Number of New Zealanders with pay TV in the household

Source: Roy Morgan Single Source New Zealand, October 2018 – December 2018, n= 1,610. October 2019 – December 2019, n= 1,668. Base: New Zealanders aged 14+.

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Margin of Error

The margin of error to be allowed for in any estimate depends mainly on the number of interviews on which it is based. Margin of error gives indications of the likely range within which estimates would be 95% likely to fall, expressed as the number of percentage points above or below the actual estimate. Allowance for design effects (such as stratification and weighting) should be made as appropriate.

Sample Size Percentage Estimate
40% – 60% 25% or 75% 10% or 90% 5% or 95%
1,000 ±3.0 ±2.7 ±1.9 ±1.3
5,000 ±1.4 ±1.2 ±0.8 ±0.6
7,500 ±1.1 ±1.0 ±0.7 ±0.5
10,000 ±1.0 ±0.9 ±0.6 ±0.4
20,000 ±0.7 ±0.6 ±0.4 ±0.3
50,000 ±0.4 ±0.4 ±0.3 ±0.2

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