Quality Policy

Roy Morgan Research, established since 1941, has always had a strong commitment to quality and recognition of the importance of every individual's involvement in the overall process of ensuring accurate, reliable information.

Our ability to survive and indeed flourish depends on our commitment:

  • to accuracy and quality

  • to continually improving all aspects of our organisation's core business, by seeking new and better ways of doing things for our customers

  • to looking beyond the immediate horizon to ventures which may add value to our business evolution

  • to treat all personal and sensitive information confidentially, and in a manner that fully complies with the National Privacy Legislation.

Our aim is to have every one of our employees embrace our corporate commitment to quality and continuous improvement and evolution; and understand exactly where they fit in, how they can contribute and add their own individual commitment.

In line with this commitment, Roy Morgan Research is committed to Quality Certification to the AS/NZS ISO 9001 and ISO 20252 International standards.