Roy Morgan Customer Satisfaction Awards 2020: Australia’s winning retailers announced

Roy Morgan Customer Satisfaction Awards 2020: Australia’s winning retailers announced

Market Research : Finding No: 8729

The annual Roy Morgan Customer Satisfaction Awards were awarded in locked down Melbourne in early June and the 16 winners in the retail categories range from a multi-national US discount department store to several popular Australian brands and an ‘upstart’ Victorian-based restaurant chain who opened their first store less than 15 years ago.
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ANZ-Roy Morgan Consumer Confidence up 0.3pts to 111.0 after Melbourne’s two-week lockdown ends but restrictions remain

ANZ-Roy Morgan Consumer Confidence up 0.3pts to 111.0 after Melbourne’s two-week lockdown ends but restrictions remain

Economic : Finding No: 8725

ANZ-Roy Morgan Consumer Confidence increased 0.3pts to 111.0 this week after Melbourne’s two-week lockdown ended, although restrictions remain including a 25km travel limit. Consumer Confidence is just below the 2021 weekly average of 111.3 but is 13.5pts higher than the same week a year ago, June 13/14, 2020 (97.5).

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Roy Morgan Business Confidence hit a 7-year high of 129.3 in May – largely before Victoria was plunged into a fourth lockdown

Roy Morgan Business Confidence hit a 7-year high of 129.3 in May – largely before Victoria was plunged into a fourth lockdown

Economic : Finding No: 8723

In May 2021 Roy Morgan Business Confidence increased 4pts (+3.2%) to 129.3. This was the highest level of Business Confidence in Australia for over seven years since January 2014 (131.5). Business Confidence has increased a massive 39.4pts (+43.8%) on its level of a year ago in May 2020 (89.9).

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Roy Morgan unveils Annual Customer Satisfaction Award winners for 2020 across all categories

Roy Morgan unveils Annual Customer Satisfaction Award winners for 2020 across all categories

Market Research : Finding No: 8728

Roy Morgan’s Annual Customer Satisfaction Awards have been impacted by the COVID-19 pandemic – just like everything else in our lives – but after rigorous examination of the data recorded from Australians during 2020 we are able to announce the deserving winners who have excelled with high customer satisfaction ratings despite the challenges of the pandemic.
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Isuzu UTE wins ‘Best of the Best’ Award

Isuzu UTE wins ‘Best of the Best’ Award

Market Research : Finding No: 8727

Vehicle manufacturer Isuzu UTE has again been named as the winner of the Roy Morgan Customer Satisfaction Award – ‘Best of the Best’ – taking the mantle from fellow car manufacturer Lexus. The ‘Best of the Best’ award goes to the company that achieved the highest customer satisfaction of all 40 winners in the Annual Roy Morgan Customer Satisfaction Awards.
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ALP (51%) leads L-NP (49%) on a two-party preferred basis the back of big lead in Victoria

Opposition Leader Anthony Albanese

Political : Finding No: 8726

During the Victorian lockdown in early June, support for the ALP is 51% on a two-party preferred basis, up 0.5% points since March 2021 and increasing their lead over the L-NP on 49% (down 0.5% points) despite a relatively well received Federal Budget delivered in May according to the latest Morgan Poll on Federal voting intention.

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More Australians switching insurance since COVID-19

More Australians switching insurance since COVID-19

Market Research : Finding No: 8717

New data from Roy Morgan shows that since the COVID-19 pandemic began Australians with either vehicle insurance (a market of 30 million+ policies) or household insurance (a market of nearly 25 million policies) have been far more likely to switch their insurance provider, and also far more likely to consider switching after looking for deals from other companies.
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Inflation Expectations unchanged at 3.7% in May, but rising faster for homeowners than renters since 2020 record low

Inflation Expectations unchanged at 3.7% in May, but rising faster for homeowners than renters since 2020 record low

Economic : Finding No: 8714

In May 2021 Australians expected inflation of 3.7% annually over the next two years, unchanged from April and in-line with the average so far in 2021. However, Inflation Expectations are now 0.4% higher than they were a year ago – the biggest year-over-year increase since November 2017.
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Women closing the superannuation gap

October 12 2018

New research from Roy Morgan shows that over the last decade, women have closed the gap considerably to men on superannuation, both for ownership levels and average balances. In 2008 only 57.4% of females had superannuation, compared to males with 66...

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Wonder Woman top superhero for Young Australians

September 24 2018

Wonder Woman is now the favourite superhero for Australian kids. An estimated 368,000 kids aged 6-13 years old in the year to June 2018 pick Wonder Woman as their favourite superhero flying ahead of former leader Batman on 303,000 new research fro...

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Wonder Woman on top and Captain Marvel one to watch

March 07 2019

Wonder Woman is again Australia’s favourite superhero for kids aged 6-13 years old. An estimated 394,000 Aussie kids picked Wonder Woman as their favourite superhero in the year to December 2018, up a stunning 137,000 from a year ago. W...

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